Question 1

How do I book a party?

Accepted Answer

It's so easy! 
Decide on your date and number of guests then fill out our booking request form.  We will call you for your free party consultation to discuss details. You will then receive a confirmation and deposit request for 50% of your booking.
Once your deposit is made, your date is secure and you will receive a link to your party dashboard where you will find your custom printable invites, thank you notes and all the party details!
About 10 days before your party, we will email you to answer any questions you might have, finalize details, set delivery times and collect final payment.
On the day of your party, we come and set-up the most amazing slumber party as well any add-ons you have requested!  
Proceed to party, we'll return the next day after your guests have gone to pick everything up!

Question 2

What ages do you cater to?

Accepted Answer

Our standard sleepover tents and canopy set-up are recommended for children 5 and up.
Our adult tents are suitable for teens and adults.

Question 3

What payment is required?

Accepted Answer

A 50% deposit is required to secure your theme and date at booking.  Full refunds are given if party is cancelled at least 3 weeks from date of party.  If cancellation is made under 3 weeks, your deposit is non-refundable but may be used toward your next party booking.  Remainder of balance is due 10 days prior to delivery and can be made by etransfer.

Question 4

What is your cancellation policy?

Accepted Answer

Full refunds will be given to parties cancelled more than 3 weeks prior to delivery date.  If parties are cancelled within 3 weeks of party date, deposit is non-refundable but, you will be given a full credit to use at another time.

Question 5

What are your cleaning procedures?

Accepted Answer

We take hygiene VERY serious. Our tents and mattresses are stripped then professionally laundered after every use. All of our hard surfaces are washed in disinfectant and our soft surfaces (that are not suitable for laundering) are steamed between uses.